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    • Home
    • Why A Water System?
    • Current Specials
    • Free Water Test
    • Products
      • City Water Systems
      • Well Water Systems
      • Reverse Osmosis Systems
    • Services
      • Salt Service/System Check
    • Gallery
    • Reviews
    • Refer A Friend
    • FAQ's
    • Contact Us

  • Home
  • Why A Water System?
  • Current Specials
  • Free Water Test
  • Products
    • City Water Systems
    • Well Water Systems
    • Reverse Osmosis Systems
  • Services
    • Salt Service/System Check
  • Gallery
  • Reviews
  • Refer A Friend
  • FAQ's
  • Contact Us

City Water System

A water softener on a city water system works by a process called ion exchange. While city water is treated and disinfected by the municipality, it often still contains high levels of "hardness minerals," primarily calcium (Ca2+) and magnesium (Mg2+). These minerals are responsible for issues like scale buildup, soap scum, and dry skin.

Here is a step-by-step breakdown of how a typical salt-based water softener works:


1. The Main Components


A standard water softener system has two main parts:


  • Mineral Tank: This is the main tank where the softening process occurs. It is filled with thousands of small, spherical resin beads.
  • Brine Tank: This is a smaller tank that holds a concentrated solution of salt (sodium chloride) or potassium chloride and water, known as "brine."


2. The Ion Exchange Process


  1. Water Enters: Hard city water enters the mineral tank and flows through the bed of resin beads.
  2. Ion Attraction: The resin beads have a negative electrical charge and are saturated with positively charged sodium (Na+) ions. The hardness minerals—calcium (Ca2+) and magnesium (Mg2+)—are more strongly positively charged than sodium.
  3. The Exchange: As the hard water passes over the resin beads, the stronger positive charge of the calcium and magnesium ions attracts them to the beads, effectively "knocking off" the less-charged sodium ions.
  4. Soft Water Leaves: The hardness minerals are now attached to the resin beads, and the newly released sodium ions flow out with the water. The water leaving the tank is now "soft."


3. The Regeneration Cycle


Over time, the resin beads become saturated with hardness minerals and can no longer effectively soften the water. At this point, the system needs to "regenerate." This is an automated process that is typically initiated by a control valve based on the amount of water used.


  1. Brine is Drawn In: The control valve sends a signal to the system to draw the highly concentrated salt solution (brine) from the brine tank into the mineral tank.
  2. Recharging the Beads: The high concentration of sodium ions in the brine solution forces the calcium and magnesium ions off the resin beads.
  3. Flushing: The mineral-laden brine is then flushed out of the tank and down a drain, effectively cleaning and "recharging" the resin beads.
  4. Ready for Use: Once the regeneration cycle is complete, the resin beads are once again covered in sodium ions and the system is ready to begin softening water again.


City Water vs. Well Water


The fundamental softening process is the same for both city and well water. However, there are some key differences:


  • Contaminant Pre-treatment: City water is pre-treated and disinfected (often with chlorine or chloramines) by the municipality before it reaches your home. Well water is not. Well water may contain a wider range of contaminants like iron, manganese, or bacteria, which may require additional filtration or treatment (like a UV light) before the water can be softened.
  • Consistent Hardness: The hardness level of city water is generally consistent, which makes it easier to program a water softener for optimal efficiency. Well water hardness can fluctuate throughout the year depending on local geology and rainfall.

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